At Jyotishya Jagruti, we strive to ensure customer satisfaction. Please read our Return & Refund Policy carefully before placing an order.

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Returns

Due to the spiritual and personalized nature of our products, we do not accept returns once the product has been delivered, except in cases of:

• Damaged product

• Defective item

• Wrong product delivered

Return requests must be raised within 24 hours of delivery with clear photos or videos as proof.

Products must be unused, unopened, and in original packaging.

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Refunds

Refunds are applicable only in the following cases:

• Order cancelled before shipment

• Product damaged during transit

• Wrong item delivered

Once approved, refunds will be processed to the original payment method within 5–10 business days.

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Non-Refundable Items

Refunds will not be provided for:

• Used or tampered products

• Items damaged after delivery

• Products purchased under special offers or discounts

• Personal belief-based dissatisfaction (spiritual results may vary)

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Cancellation Policy

Orders can be cancelled only before shipment.

Once the order is shipped, cancellation requests will not be accepted.

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Refund Process

To request a refund or report a damaged product, contact our support team with:

• Order ID

• Registered mobile number

• Clear photos or video of the product

Email: jyotishyajagruti@gmail.com

WhatsApp: +91 99000 16091

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Important Note

Our products are based on astrology, vastu, and spiritual beliefs. Individual experiences and results may vary. We do not guarantee specific outcomes, hence refunds based on belief dissatisfaction will not be accepted.